Say hello to Karthika Swaminathan, Customer Service Officer at True Fitness China Square Central! Since joining the True Group in May 2012, she has been a true delight to customers and colleagues alike. She brought with her a wealth of experience in customer service that has provided her the confidence to measure up to the expectations of the job, even going beyond the call of duty to proactively coach and guide her team members. In her time here, she has received numerous compliments from members and colleagues.
"Karthi has been a consistent performer. She never fails to greet each and every customer that comes through the doors. She has also proven her ability to work independently without much supervision. Recently, Karthi has also taken the lead on streamlining the workflow in the fitness centre, maximising our current pool of resources."
- Ben Ng, Assistant Operations Manager, True Fitness China Square Central