The True Group values great customer service because our members are important to us. That is why we reward our best service staff each quarter by recognising their efforts.
Firli joined True Fitness in August 2013 and has developed top-notch customer service skills. He never fails to handle any situation with patience and a smile. As part of the Customer Service Team, Firli has achieved a great rapport with members and employees and they have commended him for his excellent service and work ethics.
Nicholas Kraal, Country Operations Manager, also had positive things to say about Firli:
“With his optimistic attitude and jovial character at work, Firli has definitely displayed himself as a role model and this is a good example for other team members to emulate.
Overall, I believe that Firli deserves this achievement for all the hard work and dedication that he has delivered to True Fitness.”