Many aspects of the Circuit Breaker have been lifted but let us remain cautious and continue to step up our efforts to contain and minimise the risk of COVID-19 infection. As such, please take some time to read this notice for the extra measures that we will implement when our clubs reopen.

WHAT YOU NEED TO DO BEFORE COMING DOWN TO OUR CLUB

1

DOWNLOAD TRUE APP

You will need this in order to access our clubs.

This app allows you to book your gym and class time slots.

Download here:

2

GYM-TIME BOOKING, CLUB CAPACITIES & CLASS BOOKINGS

NEW

Gym-Time Booking requirement

To access the club, you MUST book either a GYM TIME SLOT (for all non-class workouts including Personal Training or gym-floor workouts) OR a CLASS SLOT via our Online Class Booking system.

Gym-Times are available in 2-hour slots.

If you book a class slot, you will automatically be granted a 2-hour club access.

You will only be allowed to make one (1) booking per day for either GYM TIME or A CLASS, islandwide, so that more members can access the club. i.e. no booking of slots at multiple clubs in a single day.

You must adhere the 2-hour block gym time you have booked and must leave the club at least 15min before the end of your 2-hour time block so as to reduce physical interaction with the next arriving batch of members.

The club will be cleared at the end of each 2-hour gym time slot so that our staff can conduct cleaning.

Read: how to book gym time via true app

Classes: new schedules, reduced capacities

Due to the 2-hour Gym-Time blocks, classes will be scheduled on a rotational basis amongst the different studios to avoid a surge in members at any one point of time.

All classes, including Small Group Training, will operate at reduced capacities which varies according to regulations.

No-Show Policy

If you are unable to attend a booked Class/Gym Time, please cancel your booking to allow other members to utilize our facilities.

Please be reminded that you will be liable for a penalty fine of SGD25/ if you are absent from three (3) of your booked sessions.

Online cancellation will close 0.5 hour before session commencement.

Session cancellation via phone call or centre reception will be available until session commencement.

NEW

Club Capacity tracker available on our website

Our clubs will continue to operate on reduced capacities as per MOH’s guidelines. You can check the real time capacities and availability of our clubs on our True Fitness and TFX websites.

SAFETY MEASURES CARRIED OUT IN ALL CLUBS

3

Complete the Online CHECK-IN Declaration and SafeEntry Forms

At club entrance, you will need to complete our Declaration and the Government’s SafeEntry forms online. SafeEntry is a national digital check-in system which logs visits by individuals and is required for access to many/most establishments islandwide including our clubs.

Read: how to check-in and check-out procedures

Temperature checks and screenings will continue to be enforced. Anyone with a temperature of higher than 37.5 degree Celsius or with any respiratory illness symptoms will not be allowed entry into the club.

To promote contactless entry, you may need to personally scan your membership card at the club entrance.

You will be required to put on a mask before entering the club. Mask must be worn at all times within the club, including throughout the workout except when participating in high intensity interval training (HIIT) or other vigorous / strenuous workouts.

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OTHER SAFETY MEASURES

CLASS RULES

Please arrive at least 5 minutes before the start of your class, otherwise it will be considered as No-Show and your slot will be given to someone on the waiting list.

Enter a class only if you have a ticket as class access into the studios will only be granted for individuals with a valid class ticket.

No members will be allowed into class once it has started.

No shadowing of classes outside the studios is allowed.

Aerial Yoga classes will continue to be suspended.

There will be individual equipment for each SGT class participant.

You must sanitise your hands before and after each class/workout.

You are encouraged to use your own personal gloves for classes and workouts with equipment.

Stand/place your equipment at the designated floor spots.
- Classes: please give each other a minimum of 2m space
- Cycling: keep to a 1-bike gap

Wipe down and sanitise the equipment you use (including BODYPUMP® equipment, Yoga mats and bikes) after class.

TOWELS

For hygiene reasons, we recommend that you bring your own towels for your workout and shower use.

All used club towels must be returned to the towel bin upon check out.

SANITISATION & CLEANING EFFORTS

We have put in place a host of measures and additional cleaning including:

Regular sanitisation of high contact points with a high performance USA EPA-approved active anti-microbial (germ-free) coating spray which remains effective for 90 days

Increased frequency of club-wide cleaning, sanitisation of equipment and touch points (at least 3 times daily)

Each club staff provided with sanitiser bottles and will sanitise equipment and touch points throughout the day

Hand sanitisers placed at multiple locations around all clubs including at Reception, Personal Training counter and studios

Sanitiser kits for members available for usage in all studios and on the gym floor

Personal Trainers to wipe-down equipment used after each PT session.

OTHERS

All steam rooms will remain closed till further notice

All common spaces and shared facilities will observe social distancing guidelines.

You must dispose your used mask hygienically. Used masks are not allowed to be stored and left in the lockers or anywhere else in the club.

CHANGE IN CLUB OPERATING HOURS

Most clubs will close earlier to facilitate cleaning. Please note our revised operating hours which will be effective from 19 June 2020 till further notice.

True Fitness

Djitsun Mall, Ang Mo Kio
Income @ Tampines Junction
Millenia Walk
Velocity @ Novena Square
Viva Business Park

Mon to Fri: 6am – 10pm
Sat: 6am to 9pm
Sun & Public Holidays: 8am – 8pm

Great World

Mon to Fri: 6am – 10pm
Sat: 6am to 9pm
Sun & Public Holidays: 8am – 8pm

HarbourFront Centre

Mon to Fri: 7am – 10pm
Sat: 7am to 9pm
Sun & Public Holidays: 8am – 8pm

TFX

Funan

Mon to Sun & Public Holidays: 7am – 10pm

Pacific Plaza

Mon to Fri: 7am – 10pm
Sat & Public Holidays: 8am to 8pm
Sun: 8am – 7pm

Millenia Walk

Mon to Fri: 6am – 10pm
Sat: 6am to 9pm
Sun & Public Holidays: 8am – 8pm​

Due to the evolving COVID-19 situation, we seek your understanding that our measures may continue to change and be updated regularly, further to MOH’s guidelines.

Thanks for your co-operation in helping to create a safe workout environment for all.

We look forward to welcoming you back to the club soon!

#SGUnited

#TrueUnited


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